What began as a historic pottery in 1948, has evolved into a collection of businesses anchored in designing and making products, spaces, and experiences of exceptional beauty and uncompromising integrity. We are a manufacturer, led by design and sustainable business practices. We have a very diverse workplace of 200 employees that encompasses manufacturing, retail, design, communications, digital, and administrative functions. Our original Sausalito location houses our dinnerware factory and showroom. Heath San Francisco houses our tile factory, along with a showroom, clay studio and newsstand; our SF Ferry Building location is a small, but mighty, showroom; and Heath LA, a showroom and clay studio. Learn more about our company, at heathceramics.com.
Primary responsibility of this seasonal role is to provide sales and operational support as a member of the Heath Showroom team by providing excellent customer service, mastering POS systems and protocols, quickly and efficiently processing weekly and adhoc transfers of all Heath and Heath Home items, maintaining overall stock, will-call and transfer areas, and communicating clearly and consistently with management and showroom team. Working on cycle counts, inventory and replenishment of both Heath Home, dinnerware, and furniture. Maintaining and organizing all supplies and inventory including showroom ephemera, dinnerware, Heath Home items, and tile.
_ Consistently provide excellent customer service while always focusing on efficiency and teamwork
_ When receiving product and supplies, etc, follow proper protocol regarding any damage or discrepancies
_ Advise management and warehouse of shortages or discrepancies so that inventory can be kept accurate
_ Maintain a secure environment for company owned products and have an awareness of loss prevention
_ Ensure all products are processed to specification and are meeting all Heath standards for QC
_ Manage and order all shipping and sales floor supplies: bags, boxes, print material, etc.
_ Keep all customer and non-customer facing stock and will-call areas organized and clean
_ Participate in 5S/LEAN continuous improvement events in order to always have the best work environment
_ Assist with events and gallery show set-up and take down
Physical Requirements (Medium to Heavy)
_ Ability to process/receive large dinnerware, tile, and homegoods orders, sometimes lifting up to 50 lbs. at a time.
_ Other activities, including climbing, balancing, kneeling, reaching, standing, walking, pushing, pulling, lifting, repetitive motion, etc.
Sound like a good fit?
If you meet these qualifications and are ready to join us, please send your resume and a cover letter that speaks directly to the position.
Heath Ceramics is an equal opportunity employer. Thank you for your interest!