Showroom Sales Associate

About Heath 

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 70 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary

We’re looking for friendly sales-driven people with a background or interest in ceramics, design, and home furnishings to work at our San Francisco Showroom located in the Mission District. Our Sales Associates do a little bit of everything and matter a lot. You’ll work the cash register, stock shelves, answer customer questions, and generally make sure every customer has a fun, friendly, and informative shopping experience. 

Our clientele ranges from architects and designers to chefs, design-savvy shoppers, out-of-towners, and gift registrants. You’ll bring an open, friendly demeanor, an appreciation for our iconic ceramics, and an eagerness to learn about our rich history. You have an eye for detail and are able to create a store environment that surprises and delights customers each time they walk through our doors.

Selling at Heath means appreciating dinnerware selection is very personal, as it represents family, friendship, tradition, and important gatherings. You will help shoppers understand our beautiful and distinctive selections of dinnerware, Heath Home and one-of-a-kind finds, as well as the way the registries work. You will balance excellent customer service with the demands of a busy store environment.

Who You Are 

• 1-3 years of previous sales experience, preferably for a design-led brand
• Ability to meet and exceed sales goals
• Passion for design and other creative pursuits
• Engaging communication style with customers and designers
• Ability to identify customer needs and problem solve, to understand and explain product features and benefits
• Ability to work weekends and holidays
• Knowledge of POS systems and a high level of comfort with technology (including the ability to use iPad/laptop, Mobile POS and Internet)
• Ability to comfortably lift 30 lbs and stand for long periods of time

Work Environment/Hours/ Compensation 

We have part-time and full-time positions open in our Showroom. Candidates must have weekend availability and be able to work an average of 24-40 hours per week. 

As of 2020, we committed to establishing a base rate that would support a Living Wage for all employees. We value our workers and one way we show this is through fair pay. This position pays $23.75/hour.  

Only local candidates will be considered. 

Physical Requirements 

• Ability to stand and walk for extended periods of time 
• Ability to lift, reach and grasp 30 lbs of ceramic dinnerware/tile and to push/pull carts and bins of merchandise repeatedly throughout the day 
• Ability to see and distinguish between patterns and colors
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plans, dental, vision, acupuncture and chiropractic, as well life insurance.  An annual 401(k) contribution that grows with job tenure. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long-term performance of the company. We offer a generous time off allocation and a great discount on all Heath Ceramics products.

Proud Equal Opportunity Employer

At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply

If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Thank you for your interest!