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About Heath

What began as a historic pottery in 1948 has evolved into a collection of businesses anchored in designing and making products, spaces, and experiences of exceptional beauty and uncompromising integrity. We are a manufacturer, led by design and sustainable business practices. We have a very diverse workplace of 200 employees that encompasses manufacturing, retail, design, communications, digital, and administrative functions. Our original Sausalito location houses our dinnerware factory and showroom. Heath San Francisco houses our tile factory, along with a showroom, and clay studio; our SF Ferry Building location is a small, but mighty, showroom; and Heath LA, a showroom and clay studio. Learn more about our company, at

Position Summary

When the customer receives their package this is the start of their Heath experience and there is only one chance to make the right first impression.  The packing should look professional, neat, and not overpacked.  The box should be easy to open and the products should be easily accessible.  Boxes should also be easy to lift, by both the packer and the customer.  All packing materials should also be recyclable. Most importantly, a package should arrive to the customer with the correct items that are not broken or damaged in any way.

The primary responsibilities for this position are picking, packing and shipping for customer order fulfillment. The job requires the ability to read and write English, have basic math and computer skills and the ability and interest to learn new computer systems. Previous shipping experience is desirable but not required.

Primary Responsibilities

_ Follow written production/shipping instructions

_ Record production information on orders with basic data

_ Properly identify and pick products to fulfill customer orders

_ Process pick lists, delivery notes and other actions as needed in SAP

_ Ship orders utilizing SAP, WorldShip, FedEx for both ground and freight palletized shipments.

_ Assist with and help maintain first quality dinnerware inventory

_ Put first quality dinnerware in correct inventory shelf areas

_ Accurately select, pack, palletize, stage, ship and/or load customer orders for delivery of product to customers without damage or errors

Secondary Responsibilities

_ Operate forklift, as-needed


_ Desire to work in a warehouse environment and to be “hands on”

_ Excellent people skills: must be patient, flexible, and calm

_ Excellent communication skills both written and oral

_ Ability to enhance a team

_ Proficiency with basic Mathematics (addition, subtraction, multiplication, division)

_ Effective interaction with all departments and employees

_ Excellent attention to detail

_ Respect safety rules

Physical Requirements (Medium to Heavy)

_ The ability to transport finished goods (up to 30 lbs. at a time). Total weight lifted per day can be 3500 to 5000 lbs.

_ Other activities, including climbing, balancing, kneeling, reaching, standing, walking, pushing, pulling, lifting, repetitive motion, grasping, and feeling.                   

Visual Acuity Requirements (including color, depth perception, and field vision)

The worker is required to have close visual acuity to perform activities such as: preparing and inspecting shipments; visual inspection involving small defects, small objects, and/or operation of packaging equipment (including inspection); using measurement devices; and visual checks of materials and machinery (dimensions, weight). The worker will also need visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Shipping may require a color blindness test before start of the position.


1890 Bryant Street - Accessible by BART- 16 & Mission Station

Schedule & Hours

Five consecutive days, Wednesday through Sunday. An average of 40 hours per week, at a time determined by the Warehouse and Shipping Manager. Overtime may be required. Regular schedule subject to change.

Vacation Blackout - August; November, December


We are committed to your health and well-being. Heath offers a comprehensive benefit package that includes a choice of medical plan, dental, vision and life and works very hard to keep employee costs low for excellent coverage. We do not require an employee contribution for individual premiums, and we pick up a large portion of the costs for dependent coverage. A generous 401k match starts immediately. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long term performance of our company. We offer a generous time off allocation, paid family leave, and of course a healthy discount on all Heath products.


Hourly based on Union Wage Scale, $15.51 - $16.23 hourly as starting rate, based on experience 


None required but a plus. Forklift training a plus.

Application Requirements

If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position.

Heath Ceramics is an equal opportunity employer.  Thank you for your interest!

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