At Heath Ceramics, we design, manufacture and sell dinnerware and architectural tile of good and enduring design. We believe in the benefits of local manufacturing and we support a growing community of people committed to and inspired by the process of designing, making and sharing. Learn more about our company, values and people at heathceramics.com.
The UX Designer at Heath is responsible for extending the rich and complex experience of Heath to our recently re-designed website. Heathceramics.com is the source for purchasing and learning more about Heath Ceramics online; the site neatly integrates an e-commerce store featuring 2,300+ unique SKUs with resources for selling tile, event information for our physical locations, a regularly updated behind-the-scenes blog, and much more. We’re a vertically integrated company that sells directly and our online store is our 5th, and fastest growing, showroom. This newly-created role will be an integral part of the team helping to direct and shape the future of Heath online, in pursuit of creating a wonderful end to end experience for customers and visitors alike.
Under the supervision of Experience Design Manager, the UX Designer will work closely with Heath’s external development partners and internal teams (engineering, design, and product) to craft detailed experiences, flows, and interactions that serve our business and serve our customers. What sets Heath apart from many companies is that we do it all ourselves — we make our own products (real, physical ceramics) and along with other products that we source, sell them through our own physical and online showrooms. You’ll have access to our entire team — from manufacturing to showroom to shipping and warehouse — to learn from their experiences and inform your design work.
You’ll be expected to utilize your full range of design skills — from product to interaction to visual design — in order to problem solve at each step of the process, with a focus on following web best practices and our “scrappy, not crappy” mentality. Whether it is mapping out user journeys in flow diagrams, creating high level wireframes, detailing high fidelity mockups, working with the frontend team to implement design solutions, or iterating on your designs once they’ve been implemented, you’ll have a hand in it all.
_ Research, analyze, and design thorough, beautiful, and intuitive digital experiences, from fuzzy concepts to live solutions.
_ Extend Heath’s design ethos to the digital design and UX of our current site, to bring consistency to how customers experience Heath.
_ Deeply understand Heath’s business model and strategy — learn to speak the language of end users and internal business customers — in order to translate high-level requirements into interaction flows and content strategy.
_ Build Heath’s reusable design components to scale our design standards.
_ Contribute to and maintain UI standards, UX patterns, icon library within the Heath Style Guide.
_ Clearly communicate your process and work, from critiques to documentation.
What We’re Looking For
_ Thorough knowledge and experience across a range of design approaches, methodologies and lo-fi & high-fi prototyping skills
_ Experience building consumer facing digital and ecommerce experiences
_ A highly refined aesthetic sense that can both work within and expand the Heath design language
_ Comfort accepting and providing critique of your work
_ Ease in visually communicating your ideas
_ Ability to facilitate mapping and ideation worksessions to share your process with our small team
_ Intrinsic curiosity and an innate tendency to problem solve
_ Ability to move forward even if you don't feel you have all the answers, and can speak to your decision making
_ Familiarity/comfort working on a Mac
_ Accountability — you take ownership for your role within the website; your projects, deliverables, and timelines
We are committed to your health and well-being. Heath offers a comprehensive benefit package for full-time employees that includes a choice of medical plan, dental, vision and life and works very hard to keep employee costs low for excellent coverage. We do not require an employee contribution for individual premiums, and we pick up a large portion of the costs for dependent coverage. A generous 401k match starts after three months on staff. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long term performance of our company. We offer a generous time off allocation, paid family leave, and of course a healthy discount on all Heath products.
Sound like a good fit?
If you meet these qualifications and are ready to be part of the Heath experience, please send your resume and a cover letter that speaks directly to the position.
Heath Ceramics is an equal opportunity employer. Thank you for your interest!