Marketing Manager

About Heath 
Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary  
Heath Ceramics is seeking a Marketing Manager to join its Creative Team. This role is a hands-on position that is equal parts thinking and doing. We seek an experienced collaborator who brings a curious spirit to their work, moves effortlessly from strategy to execution, and is deeply interested in understanding the nuance of performance.

Working at Heath means a serious commitment to our regenerative business model and our dedication to craft, design, and Bay Area manufacturing. We go beyond the traditional capitalist focus of profitability and growth to actively improve the lives of our employees, the environment, and society's well-being. We embrace open-book management principles, transparency, and collaboration.

Position Responsibilities

• Develop a strategic marketing plan and oversee its implementation at Heath
• Manage, update, and maintain brand-oriented opportunity pipeline, verify CRM data to ensure integrity, and maintain leads and contact lists
• Conduct market research including competitor analysis, customer studies, and overall sales analytics
• Proactively support the sales team to manage their customer/client relationships 
• Assist business-specific staff to identify notable activities and milestones and opportunities for Heath team member(s) to participate in presentations, panels, and other events and then coordinate with the Creative team to generate marketing content for distribution
• Manage and expand relationships with all media to ensure the most effective messaging and positioning for each division
• Proficiency in direct response marketing, with a deep understanding of customer engagement and conversion tactics, and the ability to impart this knowledge to the team 
• Owns end-to-end customer contact strategy across new, engaged, and lapsed customer segments, fundamentally transforming our approach to a data-driven, test-and-learn culture 
• Continuously searches for new channels to engage with customers, to achieve sustainable growth 
• Strong analytical skills to understand past performance and develop guidance and recommendations for future implementation of overall strategy
• Collaborates with website operations to establish reporting infrastructure for campaigns 

Qualifications

• BA/BS degree or equivalent experience
• 7+ years experience in marketing or digital strategy 
• An alignment to Heath’s values of sustainability, collaboration, continuous improvement, and preservation of craft
• Exceptional attention to detail, and the capacity to develop an understanding of when to pursue perfection and when good is good enough
• Excellent project management, communication, and organizational skills
• Excellent written English
• Passion for process, innovation, and design
• Ability to handle and prioritize multiple projects of different sizes and durations simultaneously
• Takes direction openly and positively, and is very detail-oriented

Nice to have:

• Experience with Asana, Google Suite, Figma, Shopify, Klaviyo 

Work Environment/Hours/ Compensation
This position is a full-time, exempt role, working Monday - Friday. The Heath team is distributed across California, with offices in Sausalito and San Francisco. While we welcome remote work, time together each week in person is valuable and important. This role is expected to work at least 2 days onsite in our SF and Sausalito offices.  This position pays $112,000 - $130,000, based on experience. This role reports to the Creative Operations Director.  

Only Bay Area candidates will be considered. 

Benefits
We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plans, dental, vision, acupuncture and chiropractic, as well life insurance.  An annual 401(k) contribution that grows with job tenure. We offer a generous time-off allocation and a great discount on all Heath Ceramics products.

Proud Equal Opportunity Employer
At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply
If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. If you have a portfolio of your work, there’s a place to include that too! Thank you for your interest!