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Assistant Design Manager

About Heath

What began as a historic pottery in 1948, has evolved into a collection of businesses anchored in designing and making products, spaces, and experiences of exceptional beauty and uncompromising integrity. We are a manufacturer, led by design and sustainable business practices. We have a very diverse workplace of 200 employees that encompasses manufacturing, retail, design, communications, digital, and administrative functions. Our original Sausalito location houses our dinnerware factory and showroom. Heath San Francisco houses our tile factory, along with a showroom, and clay studio; our SF Ferry Building location is a small, but mighty, showroom; and Heath LA, a showroom and clay studio. Learn more about our company, at heathceramics.com.

Position Summary

Reporting to the Head of Product and Environment Design, the Assistant Design Manager will help oversee the launch process for new products across dinnerware, tile, and soft goods, fueled by a deep understanding of design intent. This means becoming a product or category expert, helping to define goals and timing, collaborating with key stakeholders to ensure that launch requirements are met, keeping our teams coordinated, and ultimately enabling the products we design+make+sell to be presented in a beautiful and compelling way.

We’re looking for an Assistant Design Manager to be a strong project manager, an excellent communicator, and someone with an appreciation for, and understanding of, design in all its forms: product, packaging, print, environments, and everything in-between. This role will work closely with the Creative Team, as well as key partners across departments, to ensure a high level of design execution across all touchpoints.

Essential Role Responsibilities

1. Oversee and support the launch of product and environment-related projects, ensuring a high level of design execution

_ work with Head of Product and Environment Design and key stakeholders to define goals, requirements, scope and timing

_ coordinate with creative, production, operations, and retail teams to ensure tasks are completed on time and information is shared in a timely way

_ enable decision making and transparency by researching the facts, communicating the tradeoffs, asking good questions based on an understanding of goals, and documenting decisions and next steps  

_ organize and update project information hubs and reports

_ be willing to roll up your sleeves and help with supporting activities within the Creative Team.

2. Document and own launch standards and processes

_ document and develop best practices, templates, and playbooks to support successful product launches.

_ work with Design to define, document and communicate product QC standards and process for ceramic and non-ceramic products.

Qualifications

You have 3-5 years experience in a product design and development role so you have a solid grasp of what it takes to design, develop and bring a product or experience to life. You’re technically ‘design trained’, but with a year of management experience in a creative team, you’re really interested in learning more about design management – how to enable good design and utilize design thinking to solve problems. You use creative tools in creative ways to stay organized. Your favorite thing to do in Illustrator and Photoshop is organizing layers; your spreadsheets are functional and beautiful, you’re a prolific napkin sketcher. Planning gives you a rush. You’re pretty good at math. You communicate well and like to collaborate, bring people together and rally around common goals. You can be patient but firm when it comes to deadlines. You’re informed and curious, ask good questions, are always learning. You’re comfortable ‘talking shop’ with machinists, engineers, and designers. You’ll roll up your sleeves and get the power tools out if the situation arises. You do what you say you’ll do.

Position Details

_ Location: Heath San Francisco, 2900 18th Street, San Francisco, CA 94110.

_ Reports to: Head of Product and Environment Design

_ Key relationships: Creative Team, Production Team

_ Schedule and hours: full-time, Monday-Friday, approximately 40 hours per week

Benefits

We are committed to your health and well-being. Heath offers a comprehensive benefit package that includes a choice of medical plan, dental, vision and life and works very hard to keep employee costs low for excellent coverage. We do not require an employee contribution for individual premiums, and we pick up a large portion of the costs for dependent coverage. A generous 401k match starts after three months on staff. Our Employee Stock Ownership Plan provides an additional retirement benefit linked to the long term performance of our company. We offer a generous time off allocation, paid family leave, and of course a healthy discount on all Heath products.

 
How To Apply

If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Heath Ceramics is an equal opportunity employer.

 

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