About Heath

What began as a historic pottery in 1948, has evolved into a collection of businesses anchored in designing and making products, spaces, and experiences of exceptional beauty and uncompromising integrity. We are a manufacturer, led by design and sustainable business practices. We have a very diverse workplace of 200 employees that encompasses manufacturing, retail, design, communications, digital, and administrative functions. Our original Sausalito location houses our dinnerware factory and showroom. Heath San Francisco houses our tile factory, along with a showroom, and clay studio; our SF Ferry Building location is a small, but mighty, showroom; and Heath LA, a showroom and clay studio. Learn more about our company, at heathceramics.com.

Position Summary

Our clientele at Heath ranges from architects and designers to chefs, design-savvy shoppers, out-of-towners and gift registrants.  Our ideal candidate has an open, friendly demeanor, an appreciation for Heath Ceramics and an eagerness to learn more about the rich history of our company and designs.  They will have an eye for detail and will be able to create a store environment that surprises and delights our customers each time they walk through our doors.

Working at Heath means appreciating that selecting dinnerware can be very personal, as it represents family, friendship, tradition and important gatherings.  As a Sales Associate at Heath, you will help shoppers understand our beautiful and distinctive selections of Dinnerware, Heath Home and one of a kind finds, as well as the way the registries work.  You will balance excellent customer service with the demands of a busy store environment.

Responsibilities and Skills

• Positive attitude and enthusiasm
• Engaging communication style with customers and designers
• Connection to Heath’s design philosophy and products
• Ability to meet and exceed sales goals
• Willingness to go above and beyond when needed
• Pride of ownership with store appearance, cleanliness and organization
• Knowledge of POS systems and a high level of comfort with technology (including the ability to use iPad/laptop, Mobile POS and Internet)
• Able to comfortably lift 30 lbs and stand for long periods of time

Work Environment/Hours/ Compensation 

This role is based out of our San Francisco Showroom. Full Time and Part-Time positions are available.  Candidates must have weekend availability.  Full-Time positions average 30-40 hours per week and Part-Time positions average 15-20 hours per week.

As of October 2020, we committed to establishing a base rate that would support a Living Wage for each employee.  We value our workers and one way we can show this is through fair pay for the roles in which they work here at Heath. 

This position pays between $20 - $22 an hour based on experience.

Physical Requirements 

• Ability to stand and walk for extended periods of time 
• Ability to lift, reach and grasp 30 lbs of ceramic dinnerware/tile and to push/pull carts and bins of merchandise repeatedly throughout the day 
• Daily showroom activities, including the processing of shipments, merchandising product, and order fulfillment 

Proud Equal Opportunity Employer

At Heath, we don’t just accept difference — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply

If you would like to be considered for this position, please send your resume and a cover letter that speaks directly to the position. Thank you for your interest!