Tile Quality Control

About Heath 

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary

This role is responsible for inspecting, packing, and organizing fired tile, ensuring each order is accurate and meets quality standards. Key tasks include identifying defects, recording tile losses, packing tile into boxes, and staging finished product according to the correct client order. Once complete, all work orders must be accurately entered into Netsuite.

The role includes an eight-month training period and requires developing a strong understanding of our full glaze range, acceptable glaze variations, tile sizes and shapes, and quality control (QC) standards—which may evolve over time. Success in this role depends on attention to detail, consistency, and adaptability.

Responsibilities

• Sort fired tile by identifying first- and second-quality pieces based on current QC standards
• Record and enter sorted totals into Netsuite for production and sales orders
• Box and label tile accurately, ensuring all required information is included
• Organize and stage tile on carts for final quality checks
• Maintain working knowledge of all glaze finishes, tile shapes, and sizes
• Prepare and label tile samples and support related QC tasks as needed
• Track daily output and assist team members with production flow

Qualifications and Experience

• Strong attention to detail with a focus on quality and safety
• Ability to work efficiently and follow written instructions accurately
• Comfortable with basic math, counting, and using computers or tablets
• Clear verbal and written communication; legible handwriting
• Positive, team-oriented attitude; patient, flexible, and calm under pressure

Physical Requirements (Medium to Heavy)

• Regular lifting of molds (10–25 lbs); up to 1,000+ pieces formed daily
• Repetitive hand, wrist, elbow, and shoulder motions
• Regular standing, walking, kneeling, reaching, pushing, pulling, climbing, and other physical activity required in a production environment 
• Visual Acuity Requirements: Must have close vision, depth perception, and field vision to inspect materials, operate equipment safely, detect small defects, read measurements, and assess product quality and machinery accuracy.

Work Environment/ Hours / Compensation

This position is a full-time, non-exempt, on-site role at our San Francisco Factory & Showroom. The hours for this position are 5:00 a.m. - 1:30 p.m., Monday through Friday. The rate for this position is $25.00/hr. 

Proud Equal Opportunity Employer

At Heath, we don’t just accept differences — we celebrate it, we support it. Heath is proud to be an equal opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply

If you would like to be considered for this position apply through this application form. Thank you for your interest!